Algemene voorwaarden

Terms and Conditions

Article 1: Definitions

The following definitions apply to these Terms and Conditions:

Withdrawal Period: the period during which the consumer may use their right to cancel the contract.

Consumer: an individual who is not acting as part of a business or profession and who enters into a distance contract with a business.

Continuous Contract: a distance contract for a series of products or services where obligations are carried out over time.

Right of Withdrawal: the option for the consumer to cancel a distance contract within the withdrawal period.

Business: an individual or legal entity offering products or services to consumers at a distance.

Distance Contract: a contract concluded between a business and a consumer through distance communication technology.

CESOP: Central Electronic System of Payment Information, introduced by the EU to monitor payment service providers.

Article 2: Business Identity

Store name: Mia Mea Clothing
Company name: Mia Mea Clothing
Company address: Mia Mea Clothing
Email: info@miameaclothing.us

Article 3: Scope of Application

These Terms and Conditions apply to all offers made by the business and to every distance contract entered into. Before a contract is finalized, these terms are made available electronically or in another way.

Article 4: Offers

Offers are non-binding. Mia Mea Clothing reserves the right to change offers at any time. All offers clearly state the total cost, including shipping fees, customs duties and any additional postal or courier charges.

Article 5: Agreement

An agreement is concluded when the consumer accepts the offer and meets the stated conditions. Mia Mea Clothing will confirm acceptance by email right away.

Article 6: Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days of receiving the product, without giving a reason. The consumer pays the return shipping costs when using the right of withdrawal.

Article 7: Costs in Case of Withdrawal

Mia Mea Clothing will refund payments within 14 days of the withdrawal, provided the product is returned in its original condition.

Article 8: Customs and VAT

The customer is solely responsible for meeting all legal obligations related to importing goods into their destination country, including customs fees, taxes and clearance charges.

Mia Mea Clothing is not the official importer of products shipped to customers outside of the United States. The customer is responsible for complying with local import regulations for purchased goods.

Any additional costs related to customs clearance, including administrative fees charged by postal or courier services, are the sole responsibility of the customer.

Mia Mea Clothing provides the necessary shipping documents but does not guarantee that goods comply with local import regulations. Customers are advised to check the import requirements before placing an order.

Article 9: Compliance with CESOP

As of 2024, payment service providers are required to register transaction data in CESOP (Central Electronic System of Payment Information) under EU regulations. Mia Mea Clothing follows these regulations, which may affect the monitoring and reporting of payments.

Article 10: Compliance and Warranty

Mia Mea Clothing guarantees that products comply with the contract and applicable legal requirements. Complaints about defects must be submitted in writing within 14 days of receipt. Products must be returned in their original packaging and condition.

Article 11: Delivery

Orders are delivered within 30 days, unless otherwise agreed. In case of delays, Mia Mea Clothing will inform the consumer within 14 days of the order date.

Orders are shipped in such a way that the customer is the recipient and legally responsible for all procedures related to importation.

Mia Mea Clothing ships products in line with international shipping regulations, but is not responsible for delays or issues during customs clearance.

Failure to meet customs obligations is not a valid reason for canceling an order or refunding the payment.

Article 12: Complaint Resolution

Complaints must be submitted in writing within 7 days of noticing the issue. Mia Mea Clothing will respond within 14 days. If more time is needed, we will give an estimated resolution time.

Article 13: Disputes

These Terms and Conditions are governed by United States law. We will first try to resolve disputes amicably. If necessary, disputes will be settled by the competent court in New York, USA.

Article 14: Contact

For any questions about these Terms and Conditions, please contact us:

Store name: Mia Mea Clothing
Company name: Mia Mea Clothing
Company address: Mia Mea Clothing
Email: info@miameaclothing.us

Customer Service Hours
Monday to Friday: 9am to 6pm EST
Saturday and Sunday: 10am to 5pm EST

We aim to respond to all inquiries within 24 hours.

For further assistance, visit our Contact page: https://miameaclothing.us/pages/contact