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Shipping Policy
Mia Mea Clothing is committed to reliable, fully tracked shipping for all customers. This shipping policy explains our processing times, delivery times and procedures, so you know exactly what to expect.
Order Processing
After placing an order, you will receive a confirmation email. Orders are processed and dispatched within 1 to 2 business days (Monday to Friday). Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Delivery Time
Once dispatched, orders typically arrive within 7 to 12 business days. Delivery times may be longer during peak seasons, customs checks or weather disruptions. Business days do not include weekends or public holidays.
Free Shipping
Mia Mea Clothing offers free tracked shipping on all orders, regardless of order value.
Where Orders Ship From
All orders are shipped from our international fulfillment center. Your order may travel with more than one carrier, and your tracking link shows every step, including the local carrier that delivers your package.
Order Tracking
You will receive your tracking number by email once your order has been dispatched. You can track your order on the carrier's website or at any time here: https://miameaclothing.us/pages/track-your-order
Tracking can take 2 to 3 business days to show its first update after dispatch.
Delays
If your tracking shows no movement for 5 business days, please contact us and we will investigate with the carrier.
Delivered but Not Received
If your tracking shows "delivered" but you cannot find your package, please check your mailbox, the area around your door and with your neighbors, and wait 48 hours, as packages are sometimes marked delivered early. If it still has not arrived, contact us within 7 days of the delivery date so we can open a trace with the carrier.
Address Accuracy
Please make sure your shipping address is complete and correct at checkout. If a package is returned to us because of an incorrect or incomplete address, we can resend it for a $15 fee.
Order Changes and Cancellations
You can change or cancel your order free of charge until it has been dispatched. Please contact us as soon as possible at info@miameaclothing.us.
Restrictions and Exceptions
We always aim to meet our estimated delivery times, but some factors are outside our control. Mia Mea Clothing is not responsible for delays caused by customs procedures, weather disruptions, carrier issues or other unforeseen circumstances. We appreciate your understanding and patience.
Before Contacting Your Bank
If there is a problem with your delivery, please contact us first at info@miameaclothing.us. We respond within 24 hours and resolve most requests within 48 hours.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Store name: Mia Mea Clothing
Company name: Mia Mea Clothing
Company address: Mia Mea Clothing
Email: info@miameaclothing.us
Customer Service Hours
Monday to Friday: 9am to 6pm EST
Saturday and Sunday: 10am to 5pm EST
We aim to respond to all inquiries within 24 hours.
For further assistance, visit our Contact page: https://miameaclothing.us/pages/contact